Jewellery Care Instructions
Care depends on the metal, gemstone, treatment and setting of your piece. If you are unsure which cleaning method is suitable, contact us with the product name before cleaning it.
Everyday wear and storage
Remove jewellery before swimming, cleaning or activities that could knock or snag it. Keep it away from household chemicals, perfume and sudden temperature changes. Store pieces separately in soft pouches or a lined jewellery box.
Before cleaning
Check for loose stones or damaged settings. Stop wearing a piece with a loose stone and ask a jeweller to inspect it. Do not use an ultrasonic or steam cleaner unless a jeweller has confirmed that it is suitable for the whole piece.
Gold, diamonds, sapphire and ruby
A stone's hardness alone does not determine how it should be cleaned. Treatments and the condition of its setting also matter. Fracture-filled, cavity-filled or dyed ruby and sapphire should be cleaned only with a damp cloth. Ask us for guidance if you do not know how your stone has been treated.
Silver, coral and carved pieces
Ask us before using a polishing compound, silver dip or other cleaning product on a piece containing gemstones, coral, plating or a decorative finish. Avoid soaking a piece until its materials and suitable care method have been confirmed.
Ring sizing and servicing
We contact you after purchase to confirm your ring size. Any charge for additional gold will be confirmed before resizing. For an existing piece that needs attention, contact us with its product name and the work you would like us to assess.
Ask about your piece
Email contact@christinajewellers.com with the product name or link so we can advise about the right care for your jewellery.
Step 1
Start with a personalized consultation to discuss your design ideas. We’ll guide you through options for gemstones, stone quality, and setting styles, then provide a quote and begin sourcing any specific materials to bring your vision to life.
Step 2
Our CAD artist WILL create a 3D rendering of your design. You’ll review and approve each detail before we proceed, ensuring the piece is exactly as you envisioned before moving forward with production.
Step 3
Select the gemstones that will make your piece unique. We’ll guide you through the options and help you choose based on size, quality, and color, ensuring they perfectly complement your design.
Step 4
Once approved, we craft your jewelry in your chosen precious metal. Using hand fabrication, our artisans pay careful attention to every detail, ensuring your piece is flawlessly created.
Step 5
Your custom piece is carefully packaged and delivered to you. Whether in person or by mail, it’s a celebration of your unique design, ready to be worn and cherished for years to come.